Terms and Conditions

SHIPPING:

• We currently do not ship outside the U.S. 
• The shipping cost for all states will be $8.95.
• Free shipping on all orders over $50.
• Shipping 3-7 days. A tracking number is provided. 
• FedEx Overnight * 1-2 business days $19.95 (Special request notes require!) 

PICKUP:

We will be available Tuesday, Thursday, Friday from 4PM - 7PM, and on Saturday from 10:30am - 5PM, or with one day notice pick up at any local vendor event. (Feel free to Call, Text, or Dm us)

Local Delivery (Des Moines, Iowa Only):

$5 delivery fee, 1-3 days, Local Des Moines orders only. Same day rush order needs to be noted in order comments. We need 2 hours to process order. All deliver or pick up orders will take place after 4pm. (Feel free to Call, Text, or Dm us)

DAMAGES:

Kaysbeautyjourney.com is not liable for any products damaged or lost during shipping. If you received your order damaged, notify us, then please contact the shipment carrier to file a claim. 

Save all packaging materials and damaged goods before filing a claim. 

RETURN POLICY NOTES: 

We do not return or refund we will replace your order if anything is wrong. We want to make sure that we are sending out our best quality. If you receive a defective product contact us within 14 days with details of the team concern. We will require 1 to 3 weeks to investigate and replace.

PROCESSING POLICY NOTES: 

All orders will be filled within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If the product is out of stock it could take up to 3 weeks.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. 

PAYMENT OPTIONS: 

PayPal checks out. PayPal 4 pay. PayPal guest checkout excepts all Visa. Master. Discover. Offline payments CashApp is available. CashApp name $Kaysbeautyjourney.